Topic: Improve patient interactions

Showing CPD Bites for this topic

Promoting healthier treatment options

DG 15 DG 19 August 2025

Episode 1: Understanding sore throat with cough
Episode 1: Understanding sore throat with cough
Episode 2: Promoting symptom-based care through a stewardship approach
Episode 2: Promoting symptom-based care through a stewardship approach

A patient-centred approach to managing common ailments in community pharmacy: A guide for early career pharmacists

DG 18 DG 15 DG 19 July 2025

A patient-centred approach to managing common ailments in community pharmacy: A guide for early career pharmacists
A patient-centred approach to managing common ailments in community pharmacy: A guide for early career pharmacists

Beyond medication: Strengthening trust, empathy, and loyalty in pharmacist-patient interactions

DG 10 DG 15 DG 18 June 2025

Episode 1 – Building trust and rapport
Episode 1 – Building trust and rapport
Episode 2 – Fostering loyalty
Episode 2 – Fostering loyalty
Episode 3 – Demonstrating empathy
Episode 3 – Demonstrating empathy

Oral health

October 2024

Episode 1 - Basics in oral health knowledge and oral hygiene recommendations
Episode 1 - Basics in oral health knowledge and oral hygiene recommendations
Episode 2 - The relationship between oral health and systemic health
Episode 2 - The relationship between oral health and systemic health
Episode 3 - Periodontal disease and other common oral health conditions
Episode 3 - Periodontal disease and other common oral health conditions
Episode 4 - Child oral health
Episode 4 - Child oral health
Episode 5 - Tobacco and oral health
Episode 5 - Tobacco and oral health

Interprofessional collaboration

DG 15 January 2024

Episode 1 - Pharmacists in interprofessional collaborative practice for diabetes
Episode 1 - Pharmacists in interprofessional collaborative practice for diabetes
Episode 2 - Interprofessional collaborative practice in the healthcare team
Episode 2 - Interprofessional collaborative practice in the healthcare team
Episode 3 - Empowering pharmacy technicians and the pharmacy support workforce
Episode 3 - Empowering pharmacy technicians and the pharmacy support workforce

Let's talk about vaccines!

DG 15 DG 16 DG 9 December 2023

Episode 1 – Pharmacists’ roles in vaccination
Episode 1 – Pharmacists’ roles in vaccination
Episode 2 – Benefits of influenza vaccination in special populations
Episode 2 – Benefits of influenza vaccination in special populations
Episode 3 – Benefits of pertussis vaccination 
Episode 3 – Benefits of pertussis vaccination 

Ethics in pharmacy practice

DG 2 DG 3 DG 21 DG 9 May 2023

Commercialism and loyalty
Commercialism and loyalty
Potential drug misuse
Potential drug misuse
Paternalism in pharmacy
Paternalism in pharmacy
A framework for ethical decision making
A framework for ethical decision making
Professional Autonomy
Professional Autonomy
Privacy and confidentiality
Privacy and confidentiality
Provision of medical advice
Provision of medical advice

Self-management of common ailments

DG 9 DG 15 May 2023

A day in the life of a pharmacist supporting patients to self manage common ailments - Ep 1
A day in the life of a pharmacist supporting patients to self manage common ailments - Ep 1
A day in the life of a pharmacist supporting patients to self manage common ailments — Ep 2
A day in the life of a pharmacist supporting patients to self manage common ailments — Ep 2
A day in the life of a pharmacist supporting patients to self-manage common ailments — Ep 3
A day in the life of a pharmacist supporting patients to self-manage common ailments — Ep 3
A day in the life of a pharmacist supporting patients to self manage common ailments — Ep 4
A day in the life of a pharmacist supporting patients to self manage common ailments — Ep 4
A day in the life of a pharmacist supporting patients to self manage common ailments — Ep 5
A day in the life of a pharmacist supporting patients to self manage common ailments — Ep 5
A day in the life of a pharmacist supporting patients to self-manage common ailments— Ep 6
A day in the life of a pharmacist supporting patients to self-manage common ailments— Ep 6

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